Legal
Privacy policy.
What data is processed when you visit the site, use the designer or pre-order Pro, by whom and why.
Updated
Controller
Avron Group AB, organisation number 559559-3996, Tennvägen 14, 371 50 Karlskrona, Sweden, is the controller for Ritwerk. Please email questions about how we process personal data to info@ritwerk.se.
When you pre-order Pro
When you pre-order Pro, we store the details you enter in the form. The legal basis is your consent, which you give when you submit the pre-order. We process the details to email you when Pro opens and to understand who wants Pro.
The details are stored in our database with Supabase, in the EU region in Ireland. The table cannot be read from the website; only we have access to it. If the same email address pre-orders again, the earlier answers are replaced. If the table does not respond when you pre-order, the pre-order is saved instead as an expression of interest in Avron, the group’s customer system, which sits in the same database.
We keep the details for as long as the pre-order is relevant. You can withdraw your consent at any time and ask us to erase them.
What the pre-order stores
- Email address
- Country
- Number of installations per year, as a range
- The language of the page, the version of the consent text and the time of the pre-order
- Not your IP address, browser or device
The designer in your browser
The designer, which you use at no cost, saves projects in your browser’s local storage (localStorage). The responses from PVGIS are kept there too, so that the same calculation is not fetched twice, along with your favourites in the product picker. None of this is sent to us.
This storage is needed for the designer to save your work. You remove it by clearing the site data for this website in your browser settings. If you export a project as a file, the file is saved on your own computer.
Services the designer calls
| Service | When | What is sent |
|---|---|---|
| Esri World Imagery (aerial imagery) | When the map is shown | Which map tiles are fetched, i.e. which area you are looking at, and your IP address |
| Photon by Komoot (address suggestions) | When you type an address | The text in the address field and your IP address |
| Nominatim by OpenStreetMap (address search) | When an address is searched without a suggestion being chosen | The address searched for and your IP address |
| PVGIS, the European Commission’s Joint Research Centre | When the yield is calculated | Location, tilt, orientation and peak power, via our server. PVGIS does not see your IP address |
| Google Map Tiles and Google Solar API (aerial imagery and Google HD) | When the map key is enabled | Which area you are looking at and your IP address |
| Google Places (address suggestions) | When the map key is enabled | The text in the address field and your IP address |
| Google Fonts (fonts in the report) | When the report is opened for printing | Your IP address, when the font is fetched |
The services are called only once the designer starts. The providers process the data under their own terms.
Running the site
The site is hosted by Vercel. As with any visit to a website, the server receives technical data such as your IP address and the name of your browser in order to deliver the page and protect the service.
Requests to PVGIS go through our server at Vercel, because PVGIS does not accept requests directly from browsers. The responses are kept for up to a day, without any information on who asked. The site’s fonts are served from our own server, so no requests go to Google when you read the pages.
Cookies and tracking
The site sets no cookies of its own and has no scripts for analytics, advertising or tracking. Local storage in the browser is described above.
Emailing us
Emails to info@ritwerk.se are received in Microsoft 365. We use them to reply to you.
Data outside the EU
Vercel, Esri and Google are companies headquartered in the USA, so data such as your IP address may be processed there. Email us if you would like to know which safeguards apply to a particular provider.
Your rights
- Access: find out what data we hold about you and receive a copy of it.
- Rectification: have inaccurate data corrected.
- Erasure: have the data deleted.
- Restriction and objection: restrict the processing or object to it.
- Data portability: receive the data in a machine-readable format.
- Withdraw your consent at any time. This does not affect processing carried out before the withdrawal.
Questions and complaints
Email info@ritwerk.se if you want to exercise any of these rights or have questions about the processing. If you are not satisfied with how we process your data, you can lodge a complaint with the Swedish Authority for Privacy Protection (IMY), imy.se.
Questions and answers
Questions and answers
Does Ritwerk store our projects?
No. In the designer, which you use at no cost, projects are saved only in your browser and are not sent to us. You can export a project as a file.
Does the site use cookies?
The site sets no cookies of its own and has no scripts for analytics or advertising. The designer uses the browser’s local storage to save your projects.
What is stored when we pre-order Pro?
Email address, country, number of installations per year as a range, the language of the page, the version of the consent text and the time. IP address and browser are not stored. The data is held by Supabase in the EU (Ireland).
How do we get our data deleted?
Email info@ritwerk.se and we will delete the pre-order. You delete projects in the designer yourselves by clearing the site data in your browser.
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